Keep It Cool Consulting provides cold chain training and consulting services to help you reduce food waste, meet strict food safety standards and improve your bottom line.
We help all sectors of the food, pharmaceutical and horticultural industries to be more efficient and more profitable in cold chain processes and management.

Your fully independent cold chain consultant
Australia’s first fully independent refrigerated supply chain consulting company, covering all aspects of training, auditing and troubleshooting throughout the cold chain

Reduce food waste and boost profits
Make your cold chain processes more profitable and more sustainable. When your cold chain is performing optimally, everyone benefits: people, planet and profits.

Cold chain training delivered your way
Online and/or face-to-face sessions, with unique training aids and resources developed by Australia's leading cold chain warrior, Adam Wade.
Deliver safe food and everybody profits
What Keep It Cool Consulting does and why it matters
Optimising the cold chain from farm to plate
Keep It Cool Consulting Pty Ltd provides expert training, education, benchmarking, and advisory services to optimise cold chain operations across the Australasian transport, logistics and warehousing sectors.
From driver training and troubleshooting cold chain failures to advising on asset procurement and the adoption of Internet of Things (IoT) technology, we help businesses improve their cold chain efficiency, reduce risks and ensure the safe transport of fresh produce and perishable goods.
Benefits of working with a cold chain consultant
Effective cold chain management is critical in reducing product waste, ensuring quality and meeting strict food safety standards. Our services not only help companies save costs through improved operational efficiency, but also play a pivotal role in ensuring that fresh, safe and high-quality product reaches consumers.
In an era of increasing demand for sustainability and transparency, optimising the cold chain strengthens business resilience and contributes to global efforts to minimise food insecurity and product waste.
Improve food safety and quality with a cold chain audit
It is possible that a professional audit of a cold chain process may reveal that everything is in order and compliant.
An audit by Keep It Cool is a practical and cost-effective form of insurance to avoid the loss of a truckload of valuable product. Better to be sure of your processes and procedures rather than risk financial losses.
Pathways to HACCP compliance
Stop pointing the finger at cold chain failures
The Australian cold chain industry operates in a discordant fashion, with many thousands of small, medium and large businesses working mostly in isolation to grow, manufacture, transport and sell every food product that needs to be chilled or frozen. Australia’s lack of mandatory codes or regulation has led to a fragmented cold chain industry that can’t always be trusted, and one that is contributing to a food loss and waste bill that at last count is costing the Australian economy some $36 billion dollars a year.
Something is seriously wrong, finger pointing is rife, and most of the industry is in denial – our cold food handling processes need help.
Many operators in the industry have factored load rejections and compromised shelf life for food that has suffered temperature abuse in its journey from farm to plate, into the accepted cost of doing business. This formula increases the cost of food at every stage of the cold chain and is a cause of considerable food waste.
This method of operating has become so commonplace that many well-intentioned cold chain operators may not be aware that they have a problem. Nor do they realise that concepts and solutions exist that can lead to less wastage, higher profits for them and happier consumers.
Most common symptoms of cold chain failure
- Temperature rejections occur without logical reason.
- Pallets of food product at the rear of the transport are rejected for excessive temperature but the remainder of the load is accepted.
- There is an increase in consumer complaints about flavour profile or product not lasting to the stated shelf life or use-by date.
- Frost or moisture buildup is visible on product packaging.
- Produce has wilted or colour of meat has changed.
- Quality and condition of products that are shipped from the same supplier are not consistent.
- Refrigeration data shows the load travelled within required temperature limits yet the product was rejected.
Cold chain training, auditing
and trouble-shooting
Keep It Cool Consulting can help your business address a wide range of challenges faced by the Australian cold chain industry:
- Australian climate and the tyranny of distance
- Lack of industry regulation and standardisation
- Inconsistent temperature management
- Product waste
- Internet of Things and technology adoption
- Skills and training gaps
- Cost pressures from suppliers and customers
- Limited infrastructure in remote areas
- Fragmentation across the supply chain – multiple stakeholders operating independently
- Increasing consumer expectations for freshness
- Risk of moving to lower storage temperatures – more complex temperature management
Contact Keep It Cool and save your profits from the dump
Get clear, actionable advice on how your business can adjust its cold chain processes and management for improved efficiency, quality and profits.

- Adam Wade
- +61 416 082 092
- PO Box 300, Cotton Tree, QLD, 4558
- [email protected]